Here is a customer of mine doing great things with CRM – they did it well:

– They took guidance to get them started

– They used it

– They learnt

– They developed and documented their key business processes

– They took guidance on how they could use CRM to streamline

– They learnt some more about how to configure

– They adopted it across the organisation

– They sold more

– The marketed well

– They grew (and keep growing) (and know the system will continue to grow with them)

Excellent! Great job Redback Conferencing!

iTWire – Redback connects with Microsoft CRM.

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